Last updated:  19/09/2025

1. Introduction

Welcome to ChemicalAzadi.in (“we”, “us”, “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website https://shop.chemicalazadi.in/ (the “Site”), use our services, or make purchases.

By using our Site, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

  • Personal Information: Name, email, phone number, postal address.

  • Payment Information: Payment method, billing address, and details processed securely via our payment partners.

  • Technical / Usage Information: IP address, browser type and version, device information, pages visited, time spent, referrer URL, approximate location.

  • Cookies and Tracking Technologies: Cookies, web beacons, pixels, and local storage to enhance your experience.

  • Communications: Messages, support requests, feedback, and correspondence when you contact us.

3. How We Use Your Information

We use the information we collect for purposes including:

  • Processing orders, managing payments, shipments, and returns.

  • Creating and managing your account.

  • Responding to your inquiries, requests, or customer service issues.

  • Sending updates, newsletters, marketing, or promotional communications (if opted in).

  • Improving our Site, services, and user experience.

  • Enforcing our terms, handling disputes, preventing fraud and illegal activity.

  • Complying with legal obligations.

4. Disclosure of Your Information

We may share your information with:

  • Service providers and partners who help with payment processing, shipping/delivery, email delivery, analytics, and other outsourced services.

  • Legal and regulatory authorities when required by law.

  • Business transfers in case of merger, acquisition, or sale of assets.

  • Aggregated or anonymized data that cannot reasonably identify you.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings.

  • Understand how you use the Site (analytics).

  • Facilitate login and shopping cart persistence.

  • Provide marketing or advertising (including third-party remarketing).

You can control cookies via your browser settings. Disabling certain cookies may affect functionality.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, including to comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Depending on your location, you may have rights concerning your personal data, such as:

  • The right to access the personal data we hold about you.

  • The right to correct or update your information.

  • The right to request deletion of your data.

  • The right to restrict or object to certain uses of your data.

  • The right to withdraw consent for marketing communications.

If you wish to exercise any of these rights, please contact us (see Section 11).

9. Third-Party Links

Our Site may contain links to third-party websites, plug-ins, or services. Those external sites have their own privacy policies, and we are not responsible for their practices.

10. Children’s Privacy

Our services are not directed at children under 13 (or 16, depending on applicable law). We do not knowingly collect personal information from children. If you believe we have collected information from a child without parental consent, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version here with the “Last updated” date. Your continued use of the Site after changes means you accept the new policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at: